In this web log entry I complained about National Water and Power, but then I realized I have already complained about them.
As an addendum, if you forget your password they email it to you. Emailing someone their password is not secure, please never do it ever. This means they store everyone’s password on their servers effectively in plain text. What is it about utility companies that makes them suck so bad?
Edit: Here, check this out (click for full-size version). I’m supposed to read their Terms of Use freaking 8 words at a time. Thanks guys. All that extra space on the page and you couldn’t have made this box any bigger?
